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Article Title:
The Role of Human Resource Managers in Results Based Management implementation in the Public Sector: The case of Ministry of National Housing and Social Amenities in Gweru, Zimbabwe
by Tracquilister Shangahaidonhi

Abstract:
The research focused on the role of HR managers in Results Based Management (RBM) implementation in the public sector. RBM is a performance management approach that is aimed at achieving the organization?s bottom-line. The purpose of the study is to establish, the role of HR in RBM implementation. If fully engaged from the onset, HR managers can go a long way in ensuring that positive results are derived from RBM. This study is significant in the sense that, RBM improves organisational effectiveness in the public sector. HR practitioners will gain valuable knowledge of the contemporary performance management approach which happens to be the epicenter of organisational effectiveness. Poor service delivery is the major problem which caused the Ministry of National Housing and Social Amenities (MNHSA) to implement RBM. The main objective of the research was to examine the role of HR practitioners in the successful implementation of RBM. The other objective was to identify the conditions necessary for RBM implementation. The research is qualitative in nature and the researcher used a sample size of 30 employees. The study established that, RBM is significant in enhancing organizational effectiveness. However, the role of HR practitioners proved to be crucial in the implementation of RBM at the organization provided the necessary conditions are in place. It was concluded that, the role of HR impacts positively on service delivery through the facilitation of RBM implementation. If HR practitioners spearhead this process, this will lead to the realization of organisational goals. Although, MNHSA is facing challenges in the successful implementation of RBM. RBM is useful and remains a strategic tool to managing performance provided all necessary conditions are available.

Keywords: human resource practitioner, results based management, performance management, organizational effectiveness, public sector.

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