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Journal of Emerging Trends in Economics and Management Sciences (JETEMS)
ISSN: 2141-7024
| Abstract: The research aims to analyze the impact of ICT usage on logistics activities of manufacturing companies. The business environment today has been undergoing unprecedented change and many companies are seeking new ways to stand out from the competition by sustaining their competitive advantage. In today?s highly competitive global marketplace, the pressure on organization?s to find new ways to creating and delivering value to customers is growing stronger. ICT is today being applied in many organizations in a wide range and operations areas. One hundred manufacturing companies, basically medium/large companies formed the sample of the study based on random sampling technique. Apart from the descriptive statistics adopted, data analysis was done using SPSS to obtain the correlation coefficient of variables. The study revealed that there were strong relationships between ICT usage and Logistics activities, although managers recognize the importance and need of ICT adoption for building and enhancing their competitive advantage, adoption of their ICT tends to reduce operating costs more than improve service levels. The research recommends that Government should facilitate manufacturing companies? gainful participation in global value chains through policy initiatives in specific areas by promoting technological upgrading and facilitating of compliance procedures through adoption of process and products standards. |
| Keywords: : impact, ICT, logistics, manufacturing firms, competitive advantage |
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