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Journal of Emerging Trends in Educational Research and Policy Studies (JETERAPS) (Vol 1 No 1)
| Abstract: This study assesses the moderating effect of organizational size (number of students) on the relationship between implementation of quality management systems (QMS) and organizational management practices (OMP) in Technical, Industrial, Vocational, and Entrepreneurship Training Institutions (TIVETs). The study was conducted in April to August 2014 in eleven (11) public TIVET institutions. The study had two (2) objectives and consequently two (2) null hypotheses to guide it. Survey type of quantitative research design was adopted for this study. Similarly, ISO 9001:2008 quality management principles offered theoretical guidance. At a confidence interval of 95%, an online sample size calculator was used to arrive at two hundred and seventy four (274) respondents out of nine hundred and forty five target (945) respondents. Proportionate stratified random sampling technique and an online list randomizer were used to select respondents in the selected TIVETs to participate in the study. Using moderated multiple regression (MMR) analysis, the hypotheses in this study were tested based on empirical data gathered using a survey questionnaire of sixty (66) questions from the eleven (11) ISO certified public TIVET institutions. Moderated multiple regression showed that organizational size moderated the relationship between QMS implementation and organisational management practices at p<0.05. This study provides new and relevant insights to literature on organizational size and quality in tertiary educational institutions in Kenya. Because ISO 9001:2008 certification is the most widely adopted management tool to manage and improve management techniques in educational institutions, the findings on the moderating effect of institutional size (number of students) would be useful to ISO certified TIVET institutions and other institutions of higher learning which are still on the road map to certification, in informing their planning process. |
| Keywords: quality management systems, organisational management practices, administrative management practices, organisational size, tertiary educational institutions |
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