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Journal of Emerging Trends in Educational Research and Policy Studies (JETERAPS) (Vol 1 No 1)
| Abstract: The quality assurance (QA) in higher education has a major role to play in signaling excellence and to improve the institution aspect. This paper is to investigate the Arab Open University (AOU) commitment to the QA system. The AOU is the first university which offers the open learning system in the Arab countries. It consists of seven branches distributed in the Arab world, with headquarter in Kuwait. Quality assurance in AOU covers areas such as curriculum content and design; course materials; teaching; learning and delivery channels. This study tries to answer a number of questions regarding the processes AOU follows to insure QA: To what extent does AOU satisfies the QA standards for the open learning; is there a significant difference related to programmes and gender in assessing the quality of tutoring; learning resources and the quality of the courses. The study shows that the quality assurance objectives at AOU-Jordan have been met through the umbrella of the Open University Validation Services (OUVS) of the United Kingdom and the Ministry requirements of the Higher Education in Jordan, Further analysis has been accomplished and finally some suggestions for quality improvements have been introduced. The study reveals a high commitment to QA. Descriptive and statistical analyses show that AOU satisfies most of the QA standards for the open learning |
| Keywords: quality assurance, open learning, higher education, AOU, OUVS |
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